My Honda Civic from '95 had a brake problem and I always take it with me to do it at our local Midas repair shop. I love the location, they are quick and efficient and their great staff fit into their busy schedules. They let me know what's going on with my car, but don't make an appointment to change the oil.
The guys from Midas are always helpful and don't try to rip me off because I'm a woman and I don't know anything about my car. I am confident with both the manager and the mechanic because they have a great sense of humour and respect for their customers. You took a really bad situation from a retailer and turned it into a positive here at Midas.
I appreciate all the care and service you put into my vehicle when I brought it to Midas in Monterey. Store manager Jose is great, his prices are fair and he always takes care of the needs of my car.
I personally invite you to visit this store next time your vehicle needs service or gas, as they share their location with Valero and I guarantee you will have one of the best automotive aftermarket experiences you have ever had. If you want value, click here to find out if Quality Tune - Up Car Care has any special offers.
Shortly after, I received a call from Leon, explaining what to do and what it would cost. Speedee's had the most competitive prices so far at this location and management put the technicians into overtime to do the job I promised to do for my Honda at the end of the day. They brought my Audi from the dealership to us, came here to change the oil and gave me an extremely honest price. I shopped for a few weeks before I went to Valero for oil change and a few other things.
I complained about the waiting and working environment, but nothing was done and what my Honda needed, as it turned out, was a wheel alignment and tire rotation provided as a courtesy. Eventually, the supplier sent me the wrong rear brake knob, which caused everything to fall behind. There was some inconvenience in the parking lot where it was more comfortable outside, although a kind of staff certainly helped me through the process and the cruise.
Ask anyone in the neighborhood and they will tell you that Mike is one of the friendliest technicians out there. He is ASE certified smog technician and can answer all smog or general automotive questions. If you have a problem, it will be able to solve it and it is certified to perform engine diagnostics, including checking engine lighting, radiator cooling, etc. The technicians are certified in the performance of an engine diagnostics, which also includes checks on engine lights.
Mike has been working in the auto repair industry for 18 years and has been managing the San Jose Auto Repair Center in San Francisco, California, and the Santa Cruz Auto Repair Center in Santa Clara County, CA, for part of this time, as well as a number of other auto repair shops and dealerships throughout the Bay Area and California over the past 18 + years.